Operations console

Dashboard

AI Attention List

Live recommendations

Recent Activity

Audit trail

My Tasks

Sales follow-ups, proofs, accounts escalations and production steps in one role-safe queue
0 tasks
Production steps are completed through their job ticket. Lead follow-ups close through the lead workflow. Staff-created reminders and governed reply, proof and collections escalations expose a direct completion action.

Operations Reports

Authoritative sales, cash, production, purchasing and email outcomes
All recorded activity

Sales Funnel

Period activity

Finance & AR

Invoices created in period

Production

Throughput, timeliness and quality

Purchasing

Supply risk and supplier health

Email Outcomes

Governed queue and delivery events

Management Attention

Current operational risk

Monthly Trend

Quoted, invoiced and completed jobs

Capture Lead

Creates a follow-up task and approval-queued acknowledgement

Lead Pipeline

Ownership, next contact and follow-up status

Inbox Lead Review

Metadata-only Gmail candidates; staff acceptance is required

Reply Follow-up

Owned sales work created from tracked journey and campaign replies

Proof Approval Escalations

Owned internal follow-up; proof artwork and customer messages remain private

New Customer

Contacts and addresses

Customers

Companies, contacts, shipping

Customer Activity

Role-aware chronology across commercial, production and communication records
Choose View Activity on a customer to load their timeline.

New Customer

Save returns to your previous screen

Product Quote

Template pricing
Quote options

Raw Material Estimate

Custom work

Versioned Sticker Pricing

Authoritative server calculation

Quotes

Approve, invoice, and convert

Sales Orders

Create jobs from approved work

Production Board

Configurable workflows by product
0 active jobs

All Jobs

Fast list for operators and managers

Workflows

Create templates, assign products, and route jobs through production sections

Workflow Builder

Templates, steps, sections
Section

Product Assignments

Choose default workflow by product

Workflow Library

Pre-Press, Production, Finishing

Online Order Intake

Approval required before production

Approval Queue

No automatic production release

WooCommerce Status Delivery

Customer-safe production updates with acknowledged delivery

Needs Purchasing

Live job and reorder demand, net of approved orders and active sourcing

Supplier Sourcing

Versioned catalog prices, comparable quotes and evidenced awards

Purchase Approval Policy

Versioned authority limits and distinct high-value reviews

Purchase Orders

Draft, approve and receive without bypassing stock controls

Materials & Purchasing

On hand, allocated, available, on order and job backorders

Accounting Connections

One authoritative outbound ledger with two-way invoice and payment status

Reconciliation & Exceptions

Exact provider-ID matching and missed-webhook safety checks

Collections Escalations

Owned accounts work bound to the current authoritative invoice balance

Product Accounting Mappings

Reviewed item, sales account and tax routing

Invoices & Accounting Sync

Exact invoice linking, governed payment posting and authoritative balance read-back

Last Sync Payload

Provider request and reconciliation detail
No sync has been run yet.

Automation Rules

Triggers and actions

Formula Advisor

AI estimating helper

Automation Results

Latest scan

AI Product Builder

Reviewed draft — staff pricing remains authoritative
No proposal generated.

AI Quote Intake

Extracts inputs; deterministic pricing stays authoritative
No proposal generated.

AI Email Draft

Draft only — never sends or enters the approval queue
Review every fact and risk flag. Move approved wording through the relevant governed template, campaign or message workflow; this draft cannot send email.
No email drafted.

AI Schedule Planner

Validated draft; human review required before committing
No proposal generated.

Google Workspace Email

Gmail delivery, thread IDs and reply tracking

AI Campaign Wording

No customer data, audience, campaign or email is created
Only the approved campaign merge fields are supplied to AI. Human review is required before wording can enter the campaign form; audience approval, scheduling and Gmail delivery remain separate.
No campaign wording drafted.

Consent Register

Auditable Australian spam controls
Recipient preferencesTopic choices are versioned; staff re-consent resets all topics on.

New Journey

Versioned activation and every email require approval
Allowed fields

Reorder Cadence Policies

Customer override → product default → history prediction → journey fallback

Audience Segments

Versioned, deterministic rules with preview before activation

Campaign Draft

Exact audience snapshot, merge-field allowlist and campaign-level approval
Allowed merge fields: {{contactName}}, {{customerName}}, {{companyName}}. Every recipient is rechecked for consent, suppression and frequency limits.

Segments

Draft revisions cannot silently change an approved campaign audience

Campaigns

Preview → internal A/B tests → approve exact allocation → scheduled Gmail batches → outcomes

Recurring Campaign Plans

Generate fresh Drafts on cadence; every occurrence still requires test, audience approval, schedule and send
Recurring plans never approve, schedule or send email. They create at most one fresh audience-snapshotted Draft while any prior occurrence remains open.

Journeys

Automations queue drafts; they never bypass compliance

Approval Queue

Consent is rechecked before approval and send

Tracked Replies

Gmail metadata only; message bodies stay in Gmail

Company Details

Used on quotes, invoices, emails

Payment Controls

Applied to newly created quotes

Email Templates

Immutable revisions · allowlisted merge fields
Quote fields: {{companyName}}, {{contactName}}, {{customerName}}, {{quoteId}}, {{quoteName}}, {{quoteTotal}}, {{approvalUrl}}

Users & Roles

Login access

Products & Pricing

Selectable quoting products

Workflows

Custom production steps